We're here to answer your questions and help you get the most out of Candidize.
Response Time
24-48 hours on business days. Enterprise customers get priority support.
Location
Serving customers globally with 24/7 platform availability
Choose the best way to reach us based on your needs.
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours on business days. Enterprise customers receive priority support with faster response times.
Can I schedule a demo?
Yes! Email us at contact@candidize.com with 'Demo Request' in the subject line, and we'll schedule a personalized walkthrough of Candidize.
Do you offer phone support?
Currently, we provide support via email to ensure detailed, documented responses. Enterprise customers have access to priority support channels.
What if I have a billing question?
For billing inquiries, email us at contact@candidize.com with 'Billing' in the subject line. Include your account email for faster resolution.
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